Frequently Asked Questions

9 Baji FAQ — All your questions answered, right here

Have questions about registration, login, deposits, withdrawals, bonuses, or betting? Search below or browse by category. Find detailed answers to more than 50 frequently asked questions.

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Registration & Login

Account FAQs

All you need is an active Bangladeshi mobile number, a strong password, and your real name to register at 9 baji Register You can. Email is optional but recommended. The entire process takes just 2 minutes.

Yes, registering at 9 baji is completely free. There are no account creation fees and no membership charges. Simply make a deposit and you're ready to play.

on the Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password — the whole process takes just 2 minutes.

Only one account is allowed per mobile number. Each individual is also permitted just one account. Creating multiple accounts may result in all of them being permanently suspended.

Entering the wrong password too many times may temporarily lock your account. Wait 30 minutes or reach out via Live Chat. Your account will be unlocked once your identity is verified.

The name you provided at registration generally cannot be changed, as it is used for KYC verification. If there is a typo, contact support and submit a valid ID to have it corrected.

Contact Live Chat and verify your identity. We'll update the account with your new number. The process is typically completed within 24 hours.

OTP usually arrives within 30 seconds. If it doesn't: 1) Check your network connection, 2) Make sure SMS isn't blocked or going to spam, 3) Click "Resend" after 60 seconds. If the issue persists, contact support.

Withdraw your balance before closing your account, then submit a request via live chat. We'll deactivate your account within 24 hours. For responsible betting as well as self-exclusion You can choose from.

Yes, you can be logged in simultaneously on mobile, tablet, and computer. For security, always log out from unfamiliar devices after your session.
Deposits & Withdrawals

Payment FAQs

Quick answer: 9 baji supports bKash, Nagad, Rocket, and bank transfers. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.

Log in → Payment → Deposit → Select bKash/Nagad → Enter amount → Send to the specified number → Submit transaction ID. Funds are usually credited within 5–15 minutes. For more details, see on the payment page

The minimum deposit via mobile banking (bKash/Nagad/Rocket) is just ৳200. For bank transfers, the minimum is ৳500. For USDT, the minimum is $10.

Wait 15–30 minutes — delays can sometimes occur due to bank or mobile network issues. If it still hasn't arrived, contact Live Chat with your transaction ID and we'll verify and credit it manually.

bKash/Nagad withdrawals are usually processed within 15 minutes to 2 hours. Bank transfers take 1–3 business days. Slightly longer processing times may apply at night and on public holidays.

The minimum withdrawal via mobile banking is ৳500. For bank transfers, the minimum is ৳1,000. For USDT, the minimum is $20. Please ensure your KYC verification is complete before withdrawing.

Common reasons include: incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Financial Transactions Check the page for the reason and resolve it. Use live chat if you need assistance.

9 baji itself charges no deposit or withdrawal fees. However, mobile banking services (bKash/Nagad) may apply their own cashout charges — this is governed by each provider's own policy.

Yes, 9 baji supports USDT (TRC-20). Crypto deposits are typically confirmed within 10–30 minutes, with a minimum of $10. See the payment page for full instructions.

Contact Live Chat immediately. If the withdrawal is still being processed, it may be possible to cancel it. However, once it has been sent, reversals are very difficult. Always double-check the number before submitting a withdrawal.

Standard members can withdraw up to ৳1,00,000 per day. VIP members have higher limits. The maximum per transaction is ৳50,000. For larger amounts, please contact support.
Bonuses & Promotions

Bonus FAQs

As a new member, select the "Welcome Bonus" option when making your first deposit. Once the deposit is confirmed, a 100% bonus (up to ৳10,000) will be instantly credited to your account.

To withdraw bonus funds, you must wager a specified amount — this is called wagering. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets. Full details are listed in each bonus's terms and conditions.

Every day after midnight, 10% of the previous day's losses is automatically credited to your account as cashback. No application required.

Yes, you can place bets using your bonus balance. However, the bonus portion cannot be withdrawn directly until the wagering requirement is met. Once wagering is complete, your full account balance becomes available for withdrawal.

Share your referral code with a friend. When they register and make their first deposit, you'll receive a ৳500 bonus. You earn this bonus for every successful referral. on the Promotions page View your code.

If a bonus option was not selected at the time of deposit, it cannot be applied afterwards. However, if the issue was caused by a system error, please contact us via live chat with your transaction ID and we will look into it.

9 baji's VIP program is fully automatic. The more you play, the more points you earn and the higher your tier climbs. VIP members enjoy exclusive bonuses, faster withdrawals, and a dedicated personal account manager.

All current & upcoming promotions on the Promotions page You'll find them here. Check the page regularly for new offers, or keep push notifications enabled.
Betting & Games

Betting & Games FAQs

9 baji offers betting on over 100 sports, including cricket, football, tennis, badminton, basketball, volleyball, and e-sports. Sports Events View all matches on the page.

Live Betting lets you place bets in real time while a match is in progress. Odds change every moment. Log in, go to the Live section, and bet on ongoing matches. To read betting tips, Betting Tips Check here.

Once a bet is confirmed, it generally cannot be cancelled. However, some events offer a "Cash Out" option, which lets you settle your bet before the match ends and collect a partial payout.

Live Baccarat, Roulette, Blackjack, Teen Patti, Dragon Tiger, Poker, and 500+ slots games. on the Games page View the full list of games.

All bets on officially cancelled or abandoned matches are fully refunded — typically within 24 hours.

Yes, 9 baji supports accumulator bets. Add multiple events to your bet slip and submit it as a multi bet. If all your predictions are correct, you'll win a multiplied payout.

The minimum bet for Sports Betting is ৳10. For casino games, it's ৳20. Slot games start from as low as ৳5. Amounts may vary depending on the game.

9 baji's on the Betting Tips page Our expert analysts provide in-depth breakdowns and predictions every day across cricket, football, and a range of other matches.
App & Technology

App FAQs

Our from the download page Download the APK file directly. Both iOS and Android versions are available. The app may not be listed on the Play Store or App Store — always download from the official site.

Go to Settings → Security → enable "Unknown Sources" or "Install unknown apps," then proceed to install the APK. This is the standard process for installing apps outside of Google Play.

Clear the app cache (Settings → Apps → 9 baji → Clear Cache). If you're on an older version, Download Update Try again. Check your internet connection. If the problem continues, send a screenshot to support.

Use the mobile app — it's the most reliable option. You can also switch your internet service provider or try a different network (mobile data).

Go to Settings → Notifications in the app to choose which notifications you want to receive. Match scores, deposit confirmations, and promotions can each be turned on or off individually.

Yes. The 9baji.click website works fully on mobile browsers too. You can play directly via Chrome or Safari. However, the app offers a smoother and faster experience.

For the iOS app, Download Page You can install it directly on iOS or access the website via Safari browser — with full functionality.
Security & KYC

Security FAQs

KYC (Know Your Customer) is required to prevent fraud and protect your account. Before your first large withdrawal, or once a certain threshold is reached, you will need to submit a photo of your national ID or passport.

Log in → Profile → KYC Verification → Upload clear photos of both the front and back of your National ID. Verification is usually completed within 24 hours.

9 baji uses 256-bit SSL encryption. Your information is never shared with third parties. Learn more in our in the Privacy Policy

Change your password immediately and notify us via live chat. We will temporarily suspend your account and investigate. If we detect an unfamiliar login location, we will automatically send you an alert.

Log in → Profile → Security Settings → Enable 2FA. After that, you'll receive an OTP on your mobile every time you log in. This keeps your account much more secure.

Always use the official URL 9baji.click Use it. Never enter your password on any other site. 9 baji will never ask for your password via SMS or email. If in doubt, verify through Live Chat.

Contact live chat to find out why your account was suspended. Common reasons include: violating terms, having multiple accounts, or incomplete KYC. Once you know the reason, you can resolve it by submitting the required documents.
Responsible Gaming

Responsible Gaming FAQs

Log in → Profile → Responsible Gaming → Deposit Limits → Set your daily, weekly, or monthly limit. Changes take effect immediately. Learn more.

Go to Live Chat or your Profile Settings to choose a temporary break (1–42 days) or self-exclusion (6 months to permanent). The restriction takes effect as soon as the request is submitted.

9 baji's support team handles all matters with complete confidentiality. Reach out via live chat. For a more comprehensive guide, the Responsible Gaming page Read here.

No. Players under 18 are strictly prohibited from accessing 9 baji. We urge parents and guardians to lock their devices and keep them out of reach of children.

Set a budget in advance, never chase your losses, play for entertainment — not as a source of income, and take regular breaks. Read the complete responsible gaming guide.
Related Page

See more help at

Payment Methods
bKash, Nagad, Rocket, bank transfer, and USDT — a complete guide to all payment methods in one place.
View Payment Page
Promotions & Bonuses
Welcome bonuses, cashback, reload bonuses, and VIP offers — all current promotions in one place.
View Promotions
App Download
Download the 9 baji app for Android and iOS — for the fastest betting experience.
Download Page
Betting Tips
Expert analysis and predictions for cricket, football, and more — updated daily.
Read the tips
Responsible Gaming
Find the complete guide to setting limits, self-exclusion, and safe betting here.
Read the Guide
Games Section
Slots, Live Casino, Teen Patti, and 500+ more games — all in one place.
View Games
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